Ordering Options
Online
We provide a secure SSL session to protect your privacy including credit card information. Simply follow the shopping cart instructions for each book. We accept MasterCard, VISA, American Express, Discover.
Phone
Toll-free: 800-258-5830. A customer service representative is on duty from 9:00 am to 5:00 pm Mountain Standard Time, Monday–Friday. You may leave a message any time. Please have your credit card available.
Fax
24 hours a day, 920-886-6674. Include the book title and author, credit card number and expiration date, the name as it appears on the card, and indicate MasterCard, VISA, American Express or Discover. List your bill-to address, and if different, your ship-to address. Please also include a daytime phone in case we have any questions about your order.
Email
24 hours a day to books@bigearthpublishing.com Include the book title and author, credit card number and expiration date, the name as it appears on the card, and indicate MasterCard, VISA, American Express or Discover. List your bill-to address, and if different, your ship-to address. Please also include a daytime phone in case we have any questions about your order.
Regular Mail
Include the book title and author, and your check, money order or cashiers check (include shipping and handling and 2.9% tax if a Colorado resident), credit card number and expiration date, the name as it appears on the card, and indicate MasterCard, VISA, American Express or Discover. List your bill-to address, and if different, your ship-to address. Please include a daytime phone in case we have any questions about your order. Mail to Big Earth Publishing, 3360 Mitchell Lane, Suite E, Boulder, CO 80301.
Shipping
Shipping and Handling charges within the USA are as follows:
| $1.00–$15.00 |
$6.00 |
| $15.01–$25.00 |
$6.50 |
| $25.01–$35.00 |
$7.25 |
| $35.01–$45.00 |
$8.50 |
| $45.01–$60.00 |
$10.00 |
| $60.01–$100.00 |
$12.00 |
| $100.01–$200.00 |
$14.00 |
| $200.01–$300.00 |
$18.00 |
| $300.01–$400.00 |
$22.00 |
| $400.01–$500.00 |
$26.00 |
| $500.01 and up |
$30.00 |
Please call for shipping rates for overseas orders.
- Wisconsin Residents must include a 5.5% sales tax.
- Colorado Residents must include a 2.9% tax.
- We accept MasterCard, VISA, American Express, and Discover.
- Credit cards are not charged until books are shipped.
Availability
If a book is out of stock, you will be notified by email of the estimated delivery time.
Delivery
Orders are usually shipped within 2 days of order via the U.S. Postal Service or UPS Ground. Express shipping is available. Please call for rates at 800-258-5830.
Returns
If you are not satisfied with your selection, please return the book for a full refund (including shipping and handling). Books must arrive in resalable condition, free from bent corners, scratches and dents. If you paid via credit card, we will credit that account; if you paid via check or money order, we will issue you a check.
Defective Copies
If a book is defective, please notify us immediately for return authorization and replacement. |
